Orders & Shipping


Orders made but not paid for within the same day may be deleted at the start of business the next working day.

Deliveries are generally done by local courier service companies. Delivery charges are based on the total packing weight (or volumetric weight) of the items purchased and your delivery destination. The total amount of delivery charges incurred will be indicated upon checkout.

Delivery Time will depend on your location.

For Peninsular Malaysia, the goods will normally reach the purchaser within one or two working days.

For East Malaysia (Sabah & Sarawak), Delivery Time is usually within two to three working days.

All Delivery Time stated are on best effort basis and are by no means a guarantee. There may be occasions whereby delay is unavoidable due to unforeseen circumstances. Under no circumstances will our company be liable for any loss due to delays by the courier companies.

The Shipping & Handling Fee calculated upon checkout is subject to change with or without notice. The Total Packing Weight indicated upon checkout is only an approximation and will vary from the actual weight due to variances in packing material used.

All goods leaving our store will be well-packed to ensure you receive your order in good condition. However, we have no control over the handling by the courier companies and as such, will not be responsible for damages to the packages and its contents. Please check the package condition before accepting it and make the necessary complaint (with photos) with the company that made the delivery.
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You will need to contact us with details of your delivery destination in order for us to determine the mode of delivery and the most cost effective method. PLEASE CONTACT US IF YOU NEED FURTHER CLARIFICATION ON SHIPPING TO YOUR AREA. Call 07-7766979 or 012-7249797 or email us at  customercare@fitnessfocuz.com

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